NEOSVOC
One platform, two souls
The NeosVoc platform is a SaaS solution that combines the inferential strength of quantitative analysis with the potential of non-standard techniques.
To provide companies with every tool to reach, understand, and retain their audiences, NeosVoc combines quantitative techniques with the ability to collect and analyze unstructured insights from various channels, interpreting them with an innovative key thanks to the opportunities offered by technology and Artificial Intelligence.
The platform also adapts to specific techniques such as mystery shopping, participant observation, or the use of diaries.
Through the NeosVoc platform, every company can:
Create any type of feedback request or survey
thanks to an editor for drafting questions and specific jumps/filters that guide the compilation process
Administer the research questionnaire
through the proprietary Cawi (Computer Assisted Web Interview) channel, SMS, FB Messenger, Whatsapp, and the NeosVoc Skill for Amazon Alexa
Integrate listening paths
into its digital and social properties through the use of API and connectors
Conduct surveys and short polls in real-time
and next to the place where the brand experience occurs (e.g., a point of sale or event venue)
Consult the collected results in the Dashboards
to direct actions and strategies and pursue the goal of continuous business improvement
It is possible to choose from three license plans: Professional, Enterprise, and Unlimited
Professional
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Multi-language questionnaires editor
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Brand Image customization
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Responsiveness
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Methodological and Analysis models
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Automatic Sentiment Analysis and Word Cloud for open-ended questions
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Integration with all digital properties, internal management softwares and brand’s social channels
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Real-time data Dashboard
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Analysis based on AI and Machine Learning algorithms (NLP and Deep Learning)
Enterprise
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Multi-language questionnaires editor
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Brand Image customization
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Responsiveness
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Methodological and Analysis models
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Automatic Sentiment Analysis and Word Cloud for open-ended questions
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Integration with all digital properties, internal management softwares and brand’s social channels
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Real-time data Dashboard
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Analysis based on AI and Machine Learning algorithms (NLP and Deep Learning)
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Topic Extraction and Classification
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Customized Dashboards
Unlimited
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Multi-language questionnaires editor
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Brand Image customization
-
Responsiveness
-
Methodological and Analysis models
-
Automatic Sentiment Analysis and Word Cloud for open-ended questions
-
Integration with all digital properties, internal management softwares and brand’s social channels
-
Real-time data Dashboard
-
Analysis based on AI and Machine Learning algorithms (NLP and Deep Learning)
-
Topic Extraction and Classification
-
Customized Dashboards
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Advanced Dashboard
The platform is continuously developing, contact us to learn about all the news
